Rescheduling/Cancellations
Your session time has been reserved for you so if any changes are necessary, please provide at least 24 hours advance notice. You will be billed in full for any late cancellations or no show appointments.
Late Policy
We recommend arriving 10-15 minutes prior to your appointment. If you arrive late, we will not be able to extend your appointment. You will complete the remaining time of your treatment. As much as we’d love to accommodate you if you should arrive late for your appointment, we will have to condense your treatment to avoid inconveniencing clients scheduled after you.
Right of Refusal
We reserve the right to refuse service to anyone. This includes but is not limited to anyone who requests treatment or services that are out of our scope of practice.
We will exercise this right if anyone arrives for treatment under the influence of alcohol or recreational drugs. We reserve the right to charge for the session in full; Whether or not services were rendered.
Refunds
If you no longer wish to complete a package series, any remaining funds may be transferred towards another service. No cash or charge refunds will be given.
Cell Phones
To maintain the tranquility of our med spa please select the vibrate option on your cell phone.
Children
If you have an unforeseen circumstance with your childcare, we may or may not be able to treat you. Our services require tranquil, non distracted conditions. We reserve the right to refuse service, and the session will be subject to 24 hour rescheduling policy.